Privacy policy
Last updated: February 12, 2026.
Aloha Monde LLC, doing business as Montkai (“Montkai,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from www.montkai.com (the “Site”).
1. Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
● web browser
● IP address
● time zone
● cookies installed on your device
● pages or products viewed
● referring websites or search terms
● interaction data on the Site
Order Information
When you make a purchase or contact us for support, we collect:
● name
● billing and shipping address
● payment information
● email address
● phone number
Custom Submissions
If you submit handwriting, images, text or other content for custom jewelry (the “Customer Content”), we collect the materials you voluntarily provide for production purposes.
2. How We Use Your Information
We use your information to:
- fulfill orders
- process payments
- arrange shipping
- communicate with you
- provide customer support
- screen orders for fraud or risk
- improve our website and services
- send marketing communications (if you opt in)
- understand customer demands on an aggregated basis
- improve the quality and design of our websites, services and products
- monitor aggregate metrics
- verify compliance with the Terms & Conditions and other policies
- enforce our Terms & Conditions and other policies
- provide repair service and refunds
- perform other lawful businesses and commercial activities
Custom Content are used only for production and related services.
3. Sharing Your Information
We share your information with trusted service providers to operate our business, including:
● Shopify (our ecommerce platform)
● payment processors
● shipping providers
● analytics and advertising partners (such as Google and Meta)
● email and SMS marketing platforms
We share only what is reasonably necessary.
We may also share information to comply with laws or protect our rights.
4. Behavioral Advertising
We may use your information to provide relevant advertisements.
You can opt out:
Google: https://adssettings.google.com
Meta: https://www.facebook.com/settings/?tab=ads
General opt-out: http://optout.aboutads.info
5. Cookies
We use cookies to:
- operate and improve the Site
- remember preferences
- analyze performance
- support marketing
You can control cookies through your browser settings.
6. Email & SMS Marketing
By subscribing to emails or SMS, you consent to receive marketing communications.
You may unsubscribe at any time using the link in our messages.
7. Data Retention
We retain personal information as long as needed for business, tax, legal, or operational purposes unless deletion is requested where permitted.
8. Special Note to International Users
Our website and our services are hosted in the United States. If you are accessing our website from outside of the United States, your information may be transferred to and processed outside your state or country.
9. Data Security
We use reasonable safeguards to protect personal information.
However, no method of internet transmission or storage is 100% secure.
Payment information is processed securely through third-party providers and is not stored on our servers.
10. Data Breach Compliance
In the event of a data breach, we will comply with applicable notification laws.
11. Your Rights
Depending on your location, you may have rights to:
- access personal information
- request correction
- request deletion
- opt out of marketing
To exercise rights, contact us at the email below.
12. California Privacy Rights
California residents may have the right to:
- request access to personal information
- request deletion of personal information
- opt out of the “sale or sharing” of personal information
Montkai does not sell personal information in the traditional sense. However, we may share limited data with advertising partners.
To submit a request, contact us at the email below.
13. Minors
The Site is not intended for individuals under 18. We do not knowingly collect information from minors.
14. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted here.
15. Contact Us
For privacy questions or requests:
Montkai
Aloha Monde LLC (dba Montkai)
Email: info@montkai.com
Website: www.montkai.com