Privacy policy

Last updated: February 12, 2026.

Aloha Monde LLC, doing business as Montkai (“Montkai,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from www.montkai.com (the “Site”).

1. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  web browser
  IP address
  time zone
  cookies installed on your device
  pages or products viewed
  referring websites or search terms
  interaction data on the Site

Order Information

When you make a purchase or contact us for support, we collect:

  name
  billing and shipping address
  payment information
  email address
  phone number

Custom Submissions

If you submit handwriting, images, text or other content for custom jewelry (the “Customer Content”), we collect the materials you voluntarily provide for production purposes.

2. How We Use Your Information

We use your information to:

  • fulfill orders
  • process payments
  • arrange shipping
  • communicate with you
  • provide customer support
  • screen orders for fraud or risk
  • improve our website and services
  • send marketing communications (if you opt in)
  • understand customer demands on an aggregated basis
  • improve the quality and design of our websites, services and products
  • monitor aggregate metrics
  • verify compliance with the Terms & Conditions and other policies
  • enforce our Terms & Conditions and other policies
  • provide repair service and refunds
  • perform other lawful businesses and commercial activities

Custom Content are used only for production and related services.

3. Sharing Your Information

We share your information with trusted service providers to operate our business, including:

  Shopify (our ecommerce platform)
  payment processors
  shipping providers
  analytics and advertising partners (such as Google and Meta)
  email and SMS marketing platforms

We share only what is reasonably necessary.

We may also share information to comply with laws or protect our rights.

4. Behavioral Advertising

We may use your information to provide relevant advertisements.

You can opt out:

Google: https://adssettings.google.com

Meta: https://www.facebook.com/settings/?tab=ads

General opt-out: http://optout.aboutads.info

5. Cookies

We use cookies to:

  • operate and improve the Site
  • remember preferences
  • analyze performance
  • support marketing

You can control cookies through your browser settings.

6. Email & SMS Marketing

By subscribing to emails or SMS, you consent to receive marketing communications.

You may unsubscribe at any time using the link in our messages.

7. Data Retention

We retain personal information as long as needed for business, tax, legal, or operational purposes unless deletion is requested where permitted.

8. Special Note to International Users

Our website and our services are hosted in the United States. If you are accessing our website from outside of the United States, your information may be transferred to and processed outside your state or country.

9. Data Security

We use reasonable safeguards to protect personal information.

However, no method of internet transmission or storage is 100% secure.

Payment information is processed securely through third-party providers and is not stored on our servers.

10. Data Breach Compliance

In the event of a data breach, we will comply with applicable notification laws.

11. Your Rights

Depending on your location, you may have rights to:

  • access personal information
  • request correction
  • request deletion
  • opt out of marketing

To exercise rights, contact us at the email below.

12. California Privacy Rights

California residents may have the right to:

  • request access to personal information
  • request deletion of personal information
  • opt out of the “sale or sharing” of personal information

Montkai does not sell personal information in the traditional sense. However, we may share limited data with advertising partners.

To submit a request, contact us at the email below.

13. Minors

The Site is not intended for individuals under 18. We do not knowingly collect information from minors.

14. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here.

15. Contact Us

For privacy questions or requests:

Montkai

Aloha Monde LLC (dba Montkai)

Email: info@montkai.com

Website: www.montkai.com